I thought I would share with you the email I received after I let them have it for not giving me my money when they decided to suspend all US player's accounts back on October 3rd without prior warnings:
Hi there Joey,
Thank you for the email.
Account: pppr00884982
Unfortunately, the decision to have United States banned from online
gambling was not made by the Casino. This matter came to light fairly
sudden and without warning to us. It was not our intention to have your
account locked, but as per the procedure of your State laws, we were
forced to close the accounts at the time we did. Please believe that as
much as this matter is affecting each US citizen who enjoys online
gambling, it has a huge impact on our business as well.
We hope to offer you the opportunity play at our Casino groups again,
sometime in the near future.
Best wishes in all your future endeavors, Joey.
Should you require further assistance, feel free to contact Piggs Casino
support desk, which is available 24 hours a day, 7 days a week.
Kindest regards,
Tyler
The Palace Group Support
This is what I had to say about their stinky farts coming out from their mouths or in this case, the computer email:
Hi there,
Some interesting notes for you to take in your unprofessionalism in not paying me and your excuses:
* Many sites including poker behemoth Party Poker and Pacific gave warnings and let their players play until the end of October 12th. If a top poker site like that can give their players a heads-up on things, there shouldn't be a reason for you to just lock my account and not let me play to clear my restrictions.
* Sites Paradise Poker and Hollywood Poker (Pokerroom skins) aren't taking new deposits BUT are letting their US players play for 30 more days before they shutdown to US players. That's an adequate amount of time instead of just locking accounts with no warnings.
* Sites like PokerStars, Absolute, poker.com, Bodog, UltimateBet, and True Poker are a few of the sites still sticking with US players.
These sites mentioned, even the ones shutting out US players eventually, have professionalism and honor that will make me to continue to play there or hopefully play there in the future. Your poor decision in shutting out players and not refunding them is at the bottom of my list and I will choose not to play at your site (or recommend anybody else) in the future.
Joey
I should also note their line I bolded in their email, "Please believe that as much as this matter is affecting each US citizen who enjoys online
gambling, it has a huge impact on our business as well." I guess since it is affecting there business, they find it logical and think that it compensates them by them taking my money since they figure US accounts won't be playing there for a long, long time, if ever...
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